System Services
Safely transition clinical care and operational services between systems, maximising the benefits and minimising the risks
End-to end support for digital transformation
Our commitment to you starts by taking the time to understand the challenges you face. Our Strategic Consultancy is based on many years of expertise in system services. By collecting data, carrying out thorough analyses to identify opportunities, we will help you maximise the benefits of transformation of clinical care and operational services whilst minimising risk.
Led by former NHS and Social Care CIOs, COOs, CMOs, and Transformational Directors, our real-world experience and comprehensive services support the full transformation and lifecycle of major systems deployments.
From ensuring System Readiness through to Initiation and Deployment to Go-Live and Stabilisation, we are with you step by step on the journey from assessment to implementation and beyond.
Advance digital maturity
Although there can be significant benefits of transformational change in your clinical and operational systems, these transitions can also create significant clinical, operational, financial, and reputational risk. The challenge for any healthcare organisation is how to realise the benefits and minimise these risks.
Every implementation involves behaviour change and process change. We help you understand the different levels of interaction that you require to ensure all stakeholders are engaged.
We work in partnership with you to co-create outcomes that align with your broader clinical strategy. We then translate those outcomes into what this means from a digital solution perspective.
We are experts in navigating the complex healthcare landscape. By partnering with us, you will be able to realise the benefits of clinical and operational system deployments. Find out how we can help you by contacting us today.
Emily Gaskell
Programme Director at Sussex Pathology Network
"The collaboration with Cloud21 has been invaluable. Their expertise, experience in healthcare IT, and support in writing a thorough business case have provided assurance to our stakeholders and helped us secure the best value for money."
Dan West
Chief Digital Information Officer (CDIO) for Health and Social Care in Northern Ireland
"Together, Tegria and Cloud21 have proven experience of working with our EPR supplier, which has been extremely valuable to bring into the mix. We've seen a well co-ordinated and high-quality response, and without them, we wouldn't have been able to move the programme to where it is today."
Safely advance digital maturity with customised end-to-end services
Strategic Consultancy
Working with clinical, non-clinical and digital leaders and other staff groups, we help create a digital and clinical strategy which is fully aligned with your organisational strategy, objectives, organisational and financial requirements as well as risk appetite. We craft tailored recommendations to guide you through implementation, optimisation, and future growth.
System Readiness
Analysis of the organisational setting and readiness for change is paramount for any transformation. Our advisory services help you consider readiness for clinical, operational, and digital stakeholders throughout the programme. We understand resourcing constraints and will support with every aspect of transformation and implementation readiness.
Initiation and Deployment
From establishing the programme management structure, through to governance and reporting, to ongoing management of risks, issues, benefits, resources, communications, and engagement, we offer a comprehensive solution. Our experience in implementing systems (including multiple different systems) into different care settings.
Go-Live
Our implementation services help you evaluate, plan, and deliver system implementation as well as go-live and adoption processes. We deliver best practice and ongoing experience and capability. This knowledge transfer is a key part of our implementation.
Stabilisation
Once systems have gone live there will inevitably be further configuration and workflow issues that need to be addressed. Data migration can also present challenges. We will be on hand to assess how systems are working and engage with stakeholders to ensure optimal performance and help staff overcome any difficulties they may face working with systems post go-live.